IF YOU OR SOMEONE YOU KNOW HAS BEEN IMPACTED BY THE GOVERNMENT SHUTDOWN, 2-1-1 MAY BE ABLE TO ASSIST WITH HEALTH AND HUMAN SERVICE INFORMATION.
TEXT: Text your zip code 898-211
WEB: Search through the icons to find information on most frequently used resources
In California, an estimated 30,000 furloughed federal employees won’t be receiving a paycheck this month.
California 2-1-1 has provided some specific information to the shutdown (see below):
Resources and Information for Common Questions
- Furloughed workers can review guidance about unemployment benefits here.
- SNAP, WIC, Free & Reduced Price Lunch, and other food security benefits are still active but check USDA for updated information.
- Public housing (Section 8) for most recipients should be paid through February. More information is available here and through local agencies.
- Federal tax refunds are being accepted and processed as scheduled, beginning January 28th. More information is available here. To identify if you qualify for the California Earned Income Tax Credit, click here.
- Medicaid, CHIP, Disability, and Social Security Benefits are not affected by the shutdown.
- Benefits for Veterans through the VA are not affected by the shutdown.
Financial Relief and Support from Companies
- AT&T is providing flexible payment options for impacted customers to keep service including cellphones, television and internet running. Make payment arrangements online at att.com.
- Bank of America is offering personalized financial assistance through its Client Assistance Program and can be reached at 844-219-0690.
- Chase announced its efforts to help its customers who are U.S. government employees and is encouraging customers to call a special care line at 888-356-0023 to discuss available hardship programs.
- Freedom Mortgage has created a team dedicated to supporting those no longer receiving paychecks due to the shutdown to help them avoid defaulting on a mortgage. Customers can visit freedommortgage.com or call Freedom Mortgage at 855-690-5900.
- Wells Fargo is waiving fees for customers who have direct deposit from the federal government or at customers’ requests for those that contact them and are impacted by the government shutdown. In addition, for customers who might need more time to make their payments, Wells Fargo has options for both short and long-term assistance based on the customer’s situation. Reach out to customer service for your specific product, or call 1-800-TO-WELLS.
- Sprint is offering payment options to qualified customers through its financial team to keep customers’ services uninterrupted during the government shutdown. Impacted customers should call 888-211-4727 or do an online chat at sprint.com.
- T-Mobile is providing short-term account assistance for customers who are federal workers. Customers can call T-Mobile Customer Care to discuss options at 611 from a T-Mobile device or 877-746-0909 from any phone.
- S. Bank will assist customers who may be eligible for mortgage relief programs, including loan forbearance and deferred first payment dates for new mortgages. Payment plans may also be available for those who qualify. For more information, call the U.S. Bank mortgage customer service line at (800) 365-7772.
- Verizon is offering flexible payment options and a “Promise to Pay” program for customers which can be set up in the My Verizon app or website, or available by calling 866-266-1445.
- Quicken Loans is waiving all late fees for clients who may miss a mortgage payment due to the shutdown. For help call (800) 508-0944 or email Help@QuickenLoans.com.
Support Specifically for Union and Credit Union Members
- UnionPlus offers an array of programs and services for union members who experience job loss, furloughs, and natural disasters. Some programs are only available to members who are already enrolled in certain UnionPlus programs, other services are available to all union members.
- Congressional Federal Credit Union is offering a relief line of credit, in some cases with a short-term zero-percent interest rate that increases to four percent after 60 days.
- Democracy Federal Credit Union is offering a short-term emergency loan with 0% interest. Contact Democracy FCU Member Services at (800) 742-5582.
- Fed Choice Federal Credit Union has assistance information available at fedchoice.org/my-life/furloughcenter/.
- First Command Financial Services is offering its bank clients who are federal employees interest-free payroll advances and other assistance.
- Launch Federal Credit Union is issuing a zero-percent interest rate for loans of up to $3,000 to federal government employees.
- Meriwest Credit Union is offering a variety of hardship assistance programs for customers.
- Navy Federal Credit Union is offering a zero-percent APR loan up to $6,000 during the government shutdown. The assistance is open to federal government employees and active duty members of the Coast Guard whose pay has been disrupted by the shutdown, and who have an established direct deposit account. You can register on the Navy Federal Credit Union website, in branches or by phone at (888) 842-6328. Members impacted by the shutdown who don’t meet the eligibility requirements should visit a branch or call to discuss their situation
- S. Employees Credit Union is providing interest-free loans to impacted members for 60 days, regardless of their credit score if they apply by January 15th at https://www.myusecu.org/loans/personal-loans/government-shutdown-loans.
More Local Resources
- Community Action Commission provides one-time utility assistance and home weatherization to qualified families, both owners and renters. Call for more information at 805-617-2897.
- Santa Barbara County Federal employees impacted by the government shutdown can receive free food from Food Bank. From 1:00 pm to 2:30 pm on Fri. 1/11, Wed. 1/16, and Fri. 1/18 at our warehouse locations. Immediate family members may pick up food on behalf of a federal employee. No ID necessary. Please share to help local families!
490 W. Foster Rd.
925 N. F St.
4554 Hollister Ave.
- CalFresh Benefits for most CalFresh recipients will be issued early on Jan 15-16. This is not an extra payment – please plan ahead so these benefits will last through February. For more information, read the CA Dept of Social Services announcement or visit the Santa Barbara County Dept of Social Services website.
More information will be posted as it becomes available at: www.211.org/services/govshutdown