What is COVID19?
A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.
Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. Symptoms may appear 2-14 days after exposure: Fever, Cough, Shortness of breath.
For Additional information and answers to common questions visit:
- Web: Santa Barbara County Public Health
- Call: Dial 2-1-1 24/7, or 833-688-5551 M-F 8AM – 5PM
- Text: Your Zip Code to 898-211
For immediate medical emergency Dial 9-1-1
COVID19 SBC Resources
- Food Bank: Expanding efforts to provide food, see link for more information on locations and times: https://foodbanksbc.org/get-help. Additionally, food bags for older adults who need home delivery may call: 211. Provide your name, address, and phone number. Foodbank will contact you as soon as possible with the home delivery date.
- Community Action Commission : Free senior meals ( Age 60+) Call for more information. South : 805-964-8857 #1140 Mid/North: 805-925-3010
- Santa Barbara County Education Office : Food will be available for children under the age of 18 at school sites. For more information visit: https://sbceo.org/student-nutrition/
- United Boys and Girls Club: Brown bag Free lunch for club members, pick up will occur at 12 each day. https://www.unitedbg.org/wp-content/uploads/2020/03/letter-to-parents-coronavirus-scaled.jpg
- Family Resource Center Isla Vista Youth Projects: Food Pantry access by appointment, call 805-869-3303
Emergency Shelter: Santa Maria High School gym will operate as a 24-hour emergency shelter to provide the homeless a place to stay and serve as a precaution against the coronavirus. Entrance into the shelter is permitted from 6 a.m. to 9 p.m. daily, with sleeping cots, showers, hand washing and phone charging stations, and three meals a day offered to clients when they walk in the door. The high school is located at 901 S. Broadway, Santa Maria, CA 93454 and the entrance to the gym is at Gate 12 off Stowell Road.
Mental Health: Santa Barbara County ACCESS Line provides mental health services for those who are in crisis due to alcohol, drug, and/or mental health problems. Call 888-868-1649 available 24/7. For more information visit: https://www.countyofsb.org/behavioral-wellness
Public Safety Net Programs: Continue to receive health care, food assistance and in-home supportive services in a timely manner during the COVID-19 outbreak. Governor Gavin Newsom issued an executive order to extend the eligibility period for important safety net services. The order waives eligibility re-determination for 90 days for Californians who participate in these services: https://www.gov.ca.gov/2020/03/18/governor-newsom-issues-executive-order-to-protect-ongoing-safety-net-services-for-most-vulnerable-californians-during-covid-19-outbreak/
County public counters are closed or closing until further notice. However, most departments have online, mail, fax, phone & drop boxes to continue accessing programs & services. Refer to a list of changes as of today posted at http://www.countyofsb.org/asset.c/5272
- Community Action Commission: Provides one-time utility assistance and home weatherization to qualified families, both owners and renters. Call for more information at 805-617-2897.
- South CA Edison: Temporarily suspending disconnections for customers unable to pay their bill due to COVID19 impact. Call 800-950-2356 or visit: sce.com/billhelp
- SoCal Gas: Providing support to residential customers by not suspending services and offering payment assistance. Additionally, small business customers may be eligible for a waived late fees. For more information call 800-427-2200 or visit: https://socalgas.com/coronavirus
- PG&E: Offer its most flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19. Moratorium on disconnection services for more information call 877-704-8470 or visit: https://www.pge.com/en_US/about-pge/company-information/protective-protocols/covid19.page
Undocumented Individuals: Resources for Undocumented Individuals in response to COVID-19 can be found here:
https://211santabarbaracounty.org/wp-content/uploads/2020/03/Undocumented-Individuals-COVID-19-Resources.pdf. Financial assistance for undocumented workers who have lost income or employment due to COVID-19 within Santa Barbara County and Ventura County, apply here: www.805undocufund.org/aplicar/
City of Goleta: Resources for City of Goleta residents: https://www.cityofgoleta.org/projects-programs/emergency-preparedness/covid-19
Pets: Care 4 P.A.W.S. Mobile Clinic provides affordable, accessible pet wellness services to low-income, senior, disabled and homeless pet owners throughout Santa Barbara County. They also offer support with pet food, supplies and other basic pet care needs. Learn more here:
Financial Relief and Support from Companies:
- AT&T: Provides flexible payment options for COVID19 impacted customers to keep service including cellphones, television and internet running. Make payment arrangements 800-288-2020
- Bank of America: offers personalized financial assistance through its Client Assistance Program and can be reached at 844-219-0690.
- Chase Bank: Announced its efforts to help its customers affected by COVID19 and is encouraging customers to call a special care line at 888-356-0023 to discuss available hardship programs.
- Wells Fargo Bank: Committed to helping customers experiencing hardships, including from the Coronavirus Disease (COVID-19). If in need of assistance, customers can call 800-219-9739 to speak with a trained specialist to discuss options available for their consumer lending, small business and deposit products.
- Sprint: is offering payment options to qualified customers through its financial team to keep customers affected by COVID19 connected. Additionally GB will be provided at no cost call 888-211-4727 or visit sprint.com for more information.
- T-Mobile: is providing payment options for customers affected by COVID19. Customers can call T-Mobile Customer Care to discuss options at 611 from a T-Mobile device or 877-746-0909 from any phone.
- U.S Bank: Customers are encouraged to visit the U.S. Bank coronavirus webpage or contact our designated line at 888-287-7817 to speak with a customer service representative about products or customer assistance programs that may be available, including mortgage relief options. Visit: https://www.usbank.com/splash/covid-19.html
- Verizon: is offering flexible payment options and a “Promise to Pay” program for customers which can be set up in the My Verizon app or website, or available by calling 866-266-1445.
- CapitalOne: Customers affected by COVID19 may be eligible for assistance, of which will vary on the type of product they have and their individual needs. For more information visit: https://www.capitalone.com/coronavirus/
- Citibank: Customers affected by COVID19 may be eligible for waived fees, credit line increase and some mortgage customers can be eligible for hardship programs for more information visit: https://online.citi.com/US/JRS/pands/detail.do?ID=covid19
- COX: Due to the Coronavirus crisis increased access and speed is free to low-income internet service Connect2Compete. New Connect2Compete customers will receive their first month of service free. Additional support available for customers call : 844-221-3930 or Visit : https://www.cox.com/residential/support/coronavirus-response.html?campcode=tnt-home-alert
Additional Resource Information:
Protect Yourself Financially from Coronavirus: Resources to protect yourself financially during COVID19: https://www.consumerfinance.gov/coronavirus/
Employment Development Department: The EDD provides a variety of support services (workers, caregiving, reduced work hours and self employed) to individuals affected by COVID-19 in California. For more information visit: https://www.edd.ca.gov/about_edd/coronavirus-2019.htm
DMV: In response to the COVID-19 pandemic, the California Department of Motor Vehicles (DMV) California law enforcement exercises discretion for 60 days in their enforcement of driver license and vehicle registration expiration dates beginning March 16, 2020. For more information visit: https://www.dmv.ca.gov/portal/dmv/detail/pubs/newsrel/2020/2020_12
California Taxes: More time to file, for California taxpayers affected by the COVID19 pandemic: http://www.oesnews.com/more-time-to-file-pay-for-california-taxpayers-affected-by-the-covid-19-pandemic/
IRS: The IRS has temporarily closed all Taxpayer Assistance Centers and discontinued face-to-face service throughout the country until further notice. The IRS is continuing to process tax returns, issue refunds and help taxpayers to the greatest extent possible. More information here: https://www.irs.gov/coronavirus
The Economic Development Collaborative: Compiled list of resources available for employees and employers who have been impacted by COVID-19: https://edcollaborative.com/covid19/
Business Owners and Employees: Federal, state and local assistance programs are available to small business owners, employers, employees and residents. Visit: readySBC.org/EconomicRecovery
More information will be posted as available.