Pg&e Care/fera Energy Discount Program
Provided by PACIFIC GAS & ELECTRIC COMPANY (PG&E)
Descriptions
Provides two types of discount programs to PG&E qualifying customers.
- CARE: The California Alternate Rates for Energy Program provides a monthly discount of 20% or more on gas and electricity bill.
- FERA: Family Electric Rate Assistance Program offers a monthly discount of 18% on electricity bill only.
More information:
PG&E Discounts, here
For Medical Baseline go to the PG&E Medical Baseline Discount Program.
For Payment Assistance and Billing Plans, such as AMP or ESA, go to the PG&E Energy Payment Assistance and Billing Plans Program.
Eligibility
Based on income and household size or enrollment in public benefit program.
- CARE: Household Size / CARE Income Eligibility Upper Limit
1-2 people $42,300 or less
3 people $53,300 or less
4 people $64,300 or less
5 people $75,300 or less
6 people $86,300 or less
7 people $97,300 or less
8 people $108,300 or less
9 people $119,300 or less
10 people $130,300 or less
Each additional person: $11,000
- FERA: Household Size / FERA Income Eligibility Lower and Upper Limits
1-2 people $42,301-$52,875
3 people $53,301-$66,625
4 people $64,301-$80,375
5 people $75,301-$94,125
6 people $86,301-$107,875
7 people $97,301-$121,625
8 people $108,301-$135,375
9 people $119,301-$149,125
10 people $130,301-$162,875
Each additional person: $11,000-$13,750
Additionally, you may also qualify for CARE based on participation in certain public assistance programs:
-Low Income Home Energy Assistance Program (LIHEAP)
-Women, Infants, and Children (WIC)
-CalFresh/SNAP (Food Stamps)
-CalWORKs (TANF) or Tribal TANF
-Head Start Income Eligible (Tribal Only)
-Supplemental Security Income (SSI)
-Medi-Cal for Families (Healthy Families A & B)
-National School Lunch Program (NSLP)
-Bureau of Indian Affairs General Assistance
-Medicaid/Medi-Cal, under age 65
-Medicaid/Medi-Cal, age 65 and over
Application Process
Apply online, email or mail in application, or call to apply. Application is available in both standard and large print. Applications can be downloaded from website or requested by phone.
Documents
Proof of income
Fees
No fee
Service Areas
- Calaveras County
- San Francisco County
- Trinity County
- Sutter County
- San Mateo County
- Napa County
- Sierra County
- Fresno County
- Santa Barbara County
- Solano County
- Marin County
- Monterey County
- San Luis Obispo County
- El Dorado County
- Mendocino County
- Sonoma County
- Del Norte County
- Alameda County
- Santa Clara County
- Stanislaus County
- Alpine County
- Lake County
- Colusa County
- Kings County
- Kern County
- Madera County
- Lassen County
Phone
| (866) 743-2273 | CARE/FERA Number |
| (877) 302-7563 | Main Fax Number |
Hours
Mon 7am - 7pm;
Tue 7am - 7pm;
Wed 7am - 7pm;
Thu 7am - 7pm;
Fri 7am - 7pm;
Website
Disabilities Access
Not applicable
Listing Managed by: 211s of California | Print Listing
Information last updated: 2025-06-20T00:00:00