Consumer Services
Provided by CALIFORNIA DEPARTMENT OF INSURANCE (CDI)
Descriptions
Provides assistance to consumers who are experiencing insurance-related problems or concerns. Services include:
- Investigates and prosecutes insurance fraud
- Resolves consumer complaints
- Provides insurance claims and underwriting practices information
- Provides license status information of insurance company, agent, and broker
- Provides premium and complaint comparison surveys for auto, homeowners, and life insurance
- Offers free publications
Eligibility
Open to all
Application Process
Visit website or call for assistance.
Documents
None
Fees
No fee
Service Areas
- State of California
Phone
| (800) 927-4357 | California Consumer Hotline |
Hours
Mon 8am - 5pm;
Tue 8am - 5pm;
Wed 8am - 5pm;
Thu 8am - 5pm;
Fri 8am - 5pm;
Website
Address
300 South Spring Street Floor 14, South Tower, Los Angeles, CA, 90013
Disabilities Access
Potential limitations to access - call for details
Address
300 South Spring Street Floor 14, South Tower, Los Angeles, CA, 90013
Listing Managed by: 211s of California | Print Listing
Information last updated: 2025-06-05T00:00:00