B-line Paratransit / Dial-a-ride Services
Provided by BUTTE COUNTY ASSOCIATIONS OF GOVERNMENT (BCAG)
Descriptions
Provides shared ride services to meet the needs of seniors and persons with qualifying disabilities who are unable to use the B-Line fixed route public transportation services. Service is provided for all types of trips, including medical, shopping and personal travel.
The B-Line offers two types of paratransit services; ADA Paratransit and Dial-A-Ride. Paratransit provides door-to-door ambulatory and non-ambulatory transportation services.
Eligibility
New paratransit riders must be registered and certified eligible by B-Line before using the service. To register for services, please complete the appropriate application online and return it to the B-Line office.
B-Line offers two types of paratransit services:
1. ADA PARATRANSIT - Individuals who cannot utilize the fixed route system must receive Americans with Disabilities Act (ADA) certification to utilize this service. This certification ensures trips are given priority status and will not be charged premium prices.
2. DIAL-A-RIDE - Certification for individuals with disabilities that would not be eligible for ADA service as well as seniors age 70 and older. Dial-a-Ride trips will not be given priority status should individuals with ADA certification need the service and may be charged higher (premium) fares.
Application Process
Passenger Portal can be used to request or cancel a ride. To create an account, visit https://bit.ly/PassengerPortal
To schedule an appointment, call 530-342-0221 from 7am-5pm 7 days a week (except noted Holidays) to schedule a ride at least 24 hours in advance.
For same day service, call 530-342-0221. Same day service is very limited and will be on a case by case basis.
To access ADA Paratransit Application: https://bit.ly/paratransitapp
To access Dial-a-Ride Application: https://bit.ly/dialarideapp
Applications can also be sent to individuals at their request by calling the B-line administrative office 530-809-4616.
Passes can be purchased at:
Chico Transit Center: 2nd and Salem Streets, Chico
B-Line Admin Office: 326 Huss Drive, Suite 150, Chico
B-Line/Transdev Office: 326 Huss Dr., Suite 125, Chico
Paradise Town Hall: 5555 Skyway, Paradise
Oroville City Hall: 1735 Montgomery Street, Oroville
Butte County Public Works: 7 County Center Drive, Oroville
Fees
One-way fare: $3.50
Same Day Requests: $5.25 each way
Supplemental zones: 1-$8.75; 2-$10.75; 3-$12.75
$25 and $50 Value Cards are available
Service Areas
- United States
- Glenn County
- Butte County
Hours
Mon-Fri: 5:50am-10pm
Sat: 7am - 10pm
Sun: 7:50am-6pm
Service is not provided on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
Website
Address
7 County Center Drive, Oroville, CA, 95965
Address
7 County Center Drive, Oroville, CA, 95965
Listing Managed by: 211 Butte Glenn CA | Print Listing
Information last updated: 2025-09-29T00:00:00